Frequently Asked Questions
Find fast answers to common questions about our procurement workflows, shipping, product warranties, technical support, and clinical reagents supply.
FAQ Categories
General & Purchasing
Our headquarters is located at Arrêt Gare Centrale, Super marché GG Mart, 1st Floor, Gombe / Kinshasa, DR Congo. Yes, we deliver medical and laboratory equipment across all provinces of the Democratic Republic of Congo, including Lubumbashi, Goma, Bukavu, and Kisangani, using certified logistics partners.
You can request a quote by clicking 'Contact Us' and filling out our contact form, emailing sales@medyafrica.com, or messaging us directly on WhatsApp (+243 836 984 303). For high-end diagnostic analyzers and imaging equipment, we can arrange live demonstrations at our Kinshasa showroom.
Yes, we support local healthcare expansion by offering structured payment plans and partnering with local financial institutions. Installment options are evaluated on a case-by-case basis for established hospitals, schools, and private clinics.
Still Have Questions?
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